Giving that little bit back

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October 3rd, 2013
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Within our city, individuals help to make York the inclusive and charming community that it’s known as. In an attempt to acknowledge and celebrate those who go that little bit further, the City of York Council are once again looking for nominations for their staff and services who you feel should be championed with the ‘eXtra factor’ award.

This years nominations are now open for the individual or team who strives beyond their expected, and who could potentially be awarded for their dedication, diligence and enterprise when serving the community.

Previous winners include the Flood emergency and Sport & Active leisure teams. An inclusive celebration, there is no specification regarding role, with Architects nominating alongside Waste Operatives. The singular requirement is that extra; extra care, commitment and creativity that they bring to the community and their job.

In a hope to bring more of these unsung heros to light there are now two newly established awards for this year, seeking those who have helped to improve inclusivity and diversity within the community and their services, and another for the employees who have given their own time to helping improve life in their communities.

If you have received an exceptional service, be it simply advice or information, or if you have witnessed the day to day care and commitment someone has given to what they do, it is time to make their day, just as they’ve made yours.

Nominations are open up to and including 1 November. Those shortlisted will be invited to attend the celebratory evening on the 2 December, with an award ceremony, prizes and a night of entertainment.

This year’s categories include:

Service Excellence

Providing outstanding customer service in an office-based role for customers.

Out and About Service Excellence

Provided outstanding customer service out and about in the community.


Unsung Hero

The individual or team whose care or action has helped change someone’s future.


Community Champion

The individual or team who has helped engage residents in activity leading to positive outcomes for their community space.


Equalities Champion

The team or individual who has/have played a vital role in encouraging and promoting fairness and equality of opportunities within the York community or working environment.


Volunteer of the Year

The team or individual whose volunteer work has made a difference to a community space or individuals within that community.

You can nominate a member of staff by completing a form available at council reception points and libraries where there are drop boxes for the forms or they can post them to the Freepost address or complete one online on the council’s website at www.york.gov.uk/extrafactor

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